i-VAC Certification Ltd.

Implementation Benefits
While many thought that management system means paperwork, management systems actually exist practically in every organization, ranging, from multinational companies to the noodle shop round the corner. It is the way how business is conducted.

Some management systems may fulfill the ISO9000 or other international standard requirements. Some may not. It is perceived that the following benefits will be derived from management system implementation,

· Management Platform

· Ensured organization performance consistency and continuity

· Improved process control within limits

· Platform for continual improvement and excellence

· Platform for strategic planning

· Support new staff training

· Facilitate internal and external benchmark

· Improved efficiency

· Instillation of a prevention culture

· Management of risk

· Demonstration of due diligence

· Facilitation of permits and other authorizations

· Facilitation of Business and Trade

· Reduced trade barrier

· Improved competitiveness and market opportunities

· Qualification to submit tender

· Increased recognition (thru certification)

· Stakeholder/Customer Confidence and Satisfaction

· Ensured product quality and consistency

· Improved customer satisfaction with improved quality

· Increased customer and social confidence (PR)

· Assurance of stakeholders commitment to environment, health and safety

· Improved relationship with government

· Avoidance of negative press due to accidents

· Common Good

· Improved environmental performance

· Improved Safety performance

· Improved Health performance

· Control/reduced waste, minimize depletion of natural resources

· Compliance with statutory and regulatory requirements

· Staff Relations

· Improved working conditions for staff

· Reduced absenteeism

· Improved staff morale

· Support staff recruitment and retention

· Improved communication

· Financial (Improved bottom line)

· Ultra high cost in case of accident .. though part of it paid by insurance

· Reduced cost of quality , environment etc

· Reduced energy bill

· Reduced operating cost

	·Reduced waste
	·Improved resources management
	·Reduced litigation costs

· Reduced insurance premium

· Increased sales and market share

Third party management system certification service (HKAS ACCREDITED)
i-VAC promotes the concept of effective management system and offer unique certification solutions that address individual customer needs and expectations. Our certification service has been accredited by the Hong Kong Accreditation Service in 2003 to a wide range of industrial sectors. This means i-VAC ISO 9001 certificates are recognized and accepted by the Hong Kong SAR Government Works Departments for tendering purpose.

·Opportunities for Improvement
The i-VAC audit is based on the fundamentals of business: customer, opportunity and risk. With Value Added Auditing techniques, audit is approached from the fundamentals of business. We recognize every business is different and there are alternative ways of doing things. Our auditors will not insist on a particular one. Focusing the audit around the Key Business Factors shall provide organizations with opportunities that shall bring them to the next level of excellence. The following are typical issues to be identified,

Improved policy and objectives setting/cascading in line with Vision and Mission
Reduction in non-value adding documents and records
Process improvement, leaner processes
Stronger PDCA cycle with more effective internal audit and management review
Development of a prevention culture

·Accurate Interpretation
i-VAC auditors are trained to an accurate understanding of the certification standard. This means our auditors will not be requiring organizations to add to their management system elements which are personal opinion only.

i-VAC will be more than happy to answer questions from the customer, or their appointed consultants on issues of interpretation and implementation. We will be pleased to clear up major issues prior to the Certification Audit.

·User Friendly Service
All i-VAC staff members has to response to customers’ needs. Auditors are required to provide service in a transparent manner. They will not be looking for trivial issues, nor will they be nit-picking. Intimidating audit style is prohibited within i-VAC.

In line with accreditation requirements, i-VAC will not be providing consultancy service. Our informative web site contains links to various related bodies where useful references may be found.

It is an i-VAC objective with gravity to serve organizations with a high level of customer care. i-VAC is proud to announce our Performance Pledge as follows,

· General Enquiry	2 working days
· Documentation Assessment	5 working days
· Issue of certificate	3 weeks (after clearance)
· Complaint handling	2 months

·Value for Money Investment
With a competitive pricing, i-VAC is convinced that organizations will find the i-VAC service as a value for money investment , rather than a non value added, or even value subtracting expense . From a cash outflow point of view, generally savings will be achieved.

Certification Process Flow
Whether you are certified or going to be certified, why not give i-VAC a call at +852-2566-9000, or email us at ss@i-vac.com, or download the Certification Data Form (T181) and fax it +852-2566-9290 and experience the i-VAC difference.

Download Certification Data Form (T181) (pdf Format, For fax communication)
Download Certification Data Form (T181) (doc Format, For email communication)

Generally the certification process flow may be illustrated by the following diagram.

Integrated Management System Framework
We strongly encourage progressive organizations to adopt the concept of Integrated Management system as a major breakthrough in the overall improvement of their system effectiveness. ISO Guide 72, Guidelines for the justification and development of management system standards, Annex B common elements of ISO Management System Standard offers a framework for management systems.

·Policy
·Planning
·Implementation and Operation
·Performance Assessment
·Improvement
·Management Review

Download Integrated Management System Framework (pdf Format )